Privacy & Cookies

Data Use Policy

Date of Last Revision: 25 August 2013

  1. Information we receive and how it is used

    Information we receive about you
    We receive a number of different types of information about you, including:
    Your information
    Your information is the information that’s required when you sign up for the site, as well as the information you choose to share.
    Registration information: When you sign up for Sporple, you are required to provide information such as your name, email address, birthday, and gender. In some cases, you may be able to register using other information, like your telephone number.
    Information you choose to share: Your information also includes the information you choose to share on Sporple, such as when you post on your page, or upload a photo.
    Your name, profile pictures, cover photos, gender, username and User ID are treated just like information you choose to make public.
    Your birthday allows us to do things like show you age-appropriate content and advertisements.
    Information others share about you
    We receive information about you from your connections and others, such as when they upload your contact information, post a photo of you, or tag you in a photo
    When people use Sporple, they may store and share information about you and others that they have, such as when they upload and manage their contacts.
    Other information we receive about you
    We also receive other types of information about you:
    We receive data about you whenever you interact with Sporple, such as when you look at another person’s timeline, send or receive a message, search for an athlete, club, manager, or sponsor, click on, view or otherwise interact with things, use a Sporple mobile app, or make purchases through Sporple.
    When you post things like photos or videos on Sporple, we may receive additional related data (or metadata), such as the time, date, and place you took the photo or video.
    We receive data from the computer, mobile phone or other device you use to access Sporple, including when multiple users log in from the same device. This may include your IP address and other information about things like your internet service, location, the type (including identifiers) of browser you use, or the pages you visit. For example, we may get your GPS or other location information so we can tell you if any of your contacts are nearby.
    We receive data whenever you visit a application, or website that uses Sporple Platform or visit a site with a Sporple feature , sometimes through cookies. This may include the date and time you visit the site; the web address, or URL, you’re on; technical information about the IP address, browser and the operating system you use; and, if you are logged in to Sporple, your User ID.

    Sometimes we get data from our affiliates or our advertising partners, third party vendors, including Google, customers and other third parties that helps us (or them) deliver ads, understand online activity, and generally make Sporple better. For example, an advertiser may tell us information about you (like how you responded to an ad on Sporple or on another site) in order to measure the effectiveness of – and improve the quality of – ads. For example Google uses the double click cookie enabling it and its partners to serve ads to users based on specific information relating to the user, thus enhancing the content that is served to you. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting¬†Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for interest based advertising byvisitingaboutads.info.)
    We also put together data from the information we already have about you and your contacts. For example, we may put together data about you to determine which contacts we should show you in your Activity Feed or suggest you tag in the photos you post. We may put together your current city with GPS and other location information we have about you to, for example, tell you and your friends about people or games/events nearby, or offer deals to you that you might be interested in. We may also put together data about you to serve you ads that might be more relevant to you.
    When we get your GPS location, we put it together with other location information we have about you (like your current city). But we only keep it until it is no longer useful to provide you services, like keeping your last GPS coordinates to send you relevant notifications.
    We only provide data to our advertising partners or customers after we have removed your name or any other personally identifying information from it, or have combined it with other people’s data in a way that it is no longer associated with you.

    Public information

    When we use the phrase “public information” (which we sometimes refer to as “Everyone information”), we mean the information you choose to make public, as well as information that is always publicly available. Information you choose to make public
    Choosing to make your information public is exactly what it sounds like: anyone, including people off of Sporple, will be able to see it.
    Choosing to make your information public also means that this information: can be associated with you (i.e., your name, profile pictures, cover photos, timeline, User ID, username, etc.) even off Sporple; and can show up when someone does a search on Sporple or on a public search engine.
    Sometimes you will not be able to select an audience when you post something. This is because some types of posts are always public. As a general rule, you should assume that the information will be publicly available.
    When others share information about you, they can also choose to make it public.

    Information that is always publicly available

    The types of information listed below are always publicly available, and are treated just like information you decided to make public.
    Name: This helps your connections find you. If you are uncomfortable sharing your real name, you can always delete your account.
    Profile Pictures and Photos: These help your connections recognize you. If you are uncomfortable making any of these photos public, you can always delete it.
    Gender: This allows us to refer to you properly.
    Username and User ID: These allow you to give out a custom link to your timeline or Page, receive email at your Sporple email address, and help make Sporple Platform possible.
    Usernames and User IDs
    A Username (or Sporple URL) is a custom link to your timeline that you can give out to people or post on external websites. Usernames appear in the URL on your page. We also use your User ID to identify your Sporple account.
    If someone has your Username or User ID, they can use it to access information about you through the Sporple.com website. For example, if someone has your Username, they can type Sporple.com/Username into their browser and see your public information as well as anything else you’ve let them see. Similarly, someone with your Username or User ID can access information about you. Specifically, they can access your public information, along with your age range, language and country.

    How we use the information we receive
    We use the information we receive about you in connection with the services and features we provide to you and other users like your connections, our partners, the advertisers that purchase ads on the site, and the developers that build the applications, and websites you use. For example, in addition to helping people see and find things that you do and share, we may use the information we receive about you: as part of our efforts to keep Sporple products, services and integrations safe and secure; to protect Sporple’s or others’ rights or property; to provide you with location features and services, like telling you and your friends when something is going on nearby; to measure or understand the effectiveness of ads you and others see, including to deliver relevant ads to you; and for internal operations, including troubleshooting, data analysis, testing, research and service improvement.
    Granting us this permission not only allows us to provide Sporple as it exists today, but it also allows us to provide you with innovative features and services we develop in the future that use the information we receive about you in new ways. While you are allowing us to use the information we receive about you, you always own all of your information. Your trust is important to us, which is why we don’t share information we receive about you with others unless we have: received your permission; given you notice, such as by telling you about it in this policy; or removed your name or any other personally identifying information from it.
    Of course, for information others share about you, they control how it is shared.
    We store data for as long as it is necessary to provide products and services to you and others, including those described above. Typically, information associated with your account will be kept until your account is deleted. For certain categories of data, we may also tell you about specific data retention practices.

    Deleting and deactivating your account
    If you want to stop using your account, you can either deactivate or delete it.

    Deactivate
    Deactivating your account puts your account on hold. Other users will no longer see your timeline, but we do not delete any of your information. Deactivating an account is the same as you telling us not to delete any information because you might want to reactivate your account at some point in the future. When you delete an account, it is permanently deleted from Sporple. It typically takes about one month to delete an account, but some information may remain in backup copies and logs. You should only delete your account if you are sure you never want to reactivate it.

    Deletion
    When you delete an account, it is permanently deleted from Sporple. It typically takes about one month to delete an account, but some information may remain in backup copies and logs. You should only delete your account if you are sure you never want to reactivate it.

  2. Sharing and finding you on Sporple

    Control over your page
    Public information can be accessed by users outside of the Sporple network. All other information on your pace can only be accessed by members of the Sporple network.
    As a general rule, you should assume that, the information will be publicly available.
    Finding you on Sporple
    To make it easier for you to be found we allow anyone with your contact information (such as email address or telephone number) to find you through the Sporple search function, as well as other tools we provide, such as contact importers – even if you have not shared your contact information with them on Sporple.
    Access on phones and other devices
    Once you share information with your friends and others, they may be able to sync it with or access it via their mobile phones and other devices. For example, if you share a photo on Sporple, someone viewing that photo could save it using Sporple tools or by other methods offered by their device or browser. Similarly, if you share your contact information with someone or invite someone to an event, they may be able to use Sporple or third party applications or devices to sync that information. Or, if one of your friends has a Sporple application on one of their devices, your information (such as the things you post or photos you share) may be stored on or accessed by their device.
    You should only share information with people you trust because they will be able to save it or re-share it with others, including when they sync the information to a device.
    What your Connections and others share about you
    Links and Tags
    Anyone can add a link to a page. Links are references to something on the Internet; anything from a website to a Page or timeline on Sporple. If someone clicks on a link to another person’s timeline, they’ll only see the things that they are allowed to see.
    A tag is a special type of link to someone’s timeline that suggests that the tagged person your image to their timeline. You can choose whether an image you’ve been tagged in appears on your page.
    Other information
    As described in the what your friends and others share about you section of this policy, your friends and others may share information about you. They may share photos or other information about you and tag you in their posts. If you do not like a particular post, tell them or report the post.

  3. Other websites and applications

    Public search engines
    People may access your public information that is stored on Sporple via public search engines.

  4. How advertising

    Personalized ads
    We do not share any of your information with advertisers (unless, of course, you give us permission). As described in this policy, we may share your information when we have removed from it anything that personally identifies you or combined it with other information so that it no longer personally identifies you. We use the information we receive, including the information you provide at registration or add to your account or page, to deliver ads and to make them more relevant to you. This includes all of the things you share and do on Sporple.

  5. Cookies, pixels and other similar technologies

    Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on webpages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies.
    We use technologies like cookies, pixels, and local storage (like on your browser or device, which is similar to a cookie but holds more information) to provide and understand a range of products and services.
    We use these technologies to do things like: make Sporple easier or faster to use; enable features and store information about you (including on your device or in your browser cache) and your use of Sporple; deliver, understand and improve advertising; monitor and understand the use of our products and services; and to protect you, others and Sporple.
    Most companies on the web use cookies (or other similar technological tools), including our advertising and Platform partners. For example, our Platform partners, advertisers or Page administrators may use cookies or similar technologies when you access their apps, ads, Pages or other content.
    For example Google uses the double click cookie enabling it and its partners to serve ads to users based on specific information relating to the user, thus enhancing the content that is served to you. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting¬†Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for interest based advertising by visitingaboutads.info.)
    Cookies and things like local storage help make Sporple work, like allowing pages to load faster because certain content is stored on your browser or by helping us authenticate you to deliver personalized content.

  6. Some other things you need to know

    Contact us with questions or disputes
    Please contact us via our help page if you have any queries on how things work on Sporple.
    Responding to legal requests and preventing harm
    We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United Kingdom where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you, including financial transaction data related to purchases made, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
    Service Providers
    We give your information to the people and companies that help us provide, understand and improve the services we offer. For example, we may use outside vendors to help host our website, serve photos and videos, process payments, analyze data, conduct and publish research, measure the effectiveness of ads, or provide search results. In some cases we provide the service jointly with another company, such as the Sporple Marketplace. In all of these cases our partners must agree to only use your information consistent with the agreement we enter into with them, as well as this Data Use Policy.
    Security and bugs
    We do our best to keep your information secure, but we need your help. We try to keep Sporple up, bug-free and safe, but can’t make guarantees about any part of our services or products.
    Change of Control
    If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to honor the commitments we have made in this Data Use Policy.
    Notice of Changes
    If we make changes to this Data Use Policy we will notify you (for example, by publication here and on the Sporple Site). If the changes are material, we will provide you additional, prominent notice as appropriate under the circumstances. You can make sure that you receive notice directly by liking the Sporple Site.
    Opportunity to comment
    Unless we make a change for legal or administrative reasons, or to correct an inaccurate statement, we will give you seven (7) days to provide us with comments on the change. After the comment period, if we adopt any changes, we will provide notice (for example, on the Sporple Site or in this policy) of the effective date.